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Webshop and mailing list

How can I log in to your webshop or register a new account?

At the top right - "Login" - there you can log in or create a new account.


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How can I order in your webshop?

You can easily add a product to your shopping cart using the "Add to cart" button. This is possible both on overview pages and on the product detail page. You can also enter an article number in the search field, if known.


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I don't want to register in your webshop, how can I still order?

You can also order as a guest. Please select "Order as guest" in the order process. Alternatively send us an e-mail to:  office@ntl.at

You can also order as a guest. 

Please select "Order as guest" in the order process. Alternatively send us an e-mail to: office@ntl.at 


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I forgot my password, how can I create a new one?

First go to the top right - "Login". Then click/tap on "Forgot your password?".


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My school/institution/company already has a customer account in the name of a (former) colleague. How do I get the account transferred?

Please send an e-mail to: office@ntl.at


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I am not receiving any e-mails (customer account, password, order confirmation, newsletter...). What can I do?

Please check the e-mail address stored in your customer account for typing errors. In addition, please check your SPAM folder. If you find our e-mail(s) there, please add our e-mail address to your contacts. It may also be necessary for you to add us to the "Safe senders list" (can also be called "Whitelist" or "Never block senders").


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Will you use the data I provide you with to create promotional products or sell it to third parties?

Your data will only be processed by us to process your request and/or order and will be used to send you promotional material. It will not be sold to third parties.


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How can I unsubscribe from your mailing list?

If you wish to receive mailings by post, please send us an e-mail to office@ntl.at with a request to be removed from the mailing list. With electronic messages from us, you always have the option of unsubscribing directly with just one click. You will usually find the link at the very end of the message.


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